Michael Kasdin knows a lemon when he sees one, and he's pretty sure his year-old KitchenAid dishwasher fits the description.Less than three months after paying Lowe's $708.13 for the appliance and installation in April 2011, it stopped working.At the time, the dishwasher was under warranty, so Kasdin called Lowe's, which sent a technician. Kasdin said the technician replaced the electrical panel and the machine sprang back to life.But the sparkling dishes did not last long.In October, the dishwasher stopped working again. Another technician went to Kasdin's Lake Bluff home, this time to install a new adjuster.Weeks later, the dishwasher broke for a third time, repeatedly shutting off midcycle. Another technician was dispatched and found that the pump motor had been damaged.By then, Kasdin was convinced the dishwasher was a dud. Further proof came in April, when it began taking forever to complete its cycle.While it was supposed to take 120 minutes to wash dishes, the machine was taking more than four hours to get the job done.

Again, Kasdin called Lowe's, and again, Lowe's sent a repairman."The diagnostics did not reveal any problem; however, when my wife explained that the cycle was taking four hours, the repairman said it was probably a lemon," Kasdin said.The technician said he didn't have four hours to watch the dishwasher wash the dishes but promised to file paperwork so that Lowe's would replace the machine, Kasdin said."That was mid-April," he said.He heard nothing back from the repairman or Lowe's.On subsequent calls, Lowe's representatives told Kasdin that there was nothing they could do because the one-year warranty had expired. Kasdin argued that that wasn't fair — the last repairman had visited his house in mid-April, before the warranty expired, and left without fixing the machine.Stuck with a dishwasher that didn't work and a warranty that was no longer valid, Kasdin emailedWhat's Your Problem?They are going out of their way to not live up to their obligations here, and it isn't right," he said.

The dishwasher, he said, is a necessity. When Kasdin bought it, his wife and live-in mother-in-law were both going through chemotherapy, he said.The couple also has three young children, including a newborn."I don't want to sound like I'm whining, but this is not a luxury item. We need it," Kasdin said. "I kind of have to laugh, it's so ridiculous."He said that each time he calls Lowe's, he's told KitchenAid won't pay for a replacement."Well, that's between KitchenAid and them, not me," he said. "I bought the dishwasher from Lowe's."The Problem Solver called Lowe's spokeswoman Karen Cobb and described Kasdin's situation.On Friday, a Lowe's representative called Kasdin and offered to replace the dishwasher.On Saturday, Kasdin and his wife visited the Lowe's in Vernon Hills and picked out a Bosch dishwasher that cost almost exactly the same amount as their broken KitchenAid.There were, however, some issues.Kasdin said the Lowe's store made him pay upfront for the $584.10 replacement dishwasher."

I was told that I would get a credit for the old one when they take it back," he said Monday. Homes For Sale Hilbert Wi"Currently, I do not know when that will be."Chocolate Toy Poodle Puppies For Sale In FloridaAnd although he was promised free installation during the phone call Friday, he said, he was charged $125 for installation.Cockapoo Puppies For Sale In Birmingham West MidlandsHe's hoping Lowe's lives up to its promise and refunds the money."I did wind up purchasing the 5-year warranty for new machine (thus guaranteeing that it will never break), and I have no problem paying for that," Kasdin said in an email.Cobb said in an email Monday that the Bosch dishwasher Kasdin selected must be special-ordered."

We stand behind the products and services we sell," Cobb said.Kasdin also received a call from the manager of the Vernon Hills store, who apologized for his store's response to his earlier complaints."He that said someone should have taken a step back, looked at this and used their discretion to solve the problem," Kasdin said. "He is now personally handling this, and he said that he will be in regular contact with me until it is resolved." Reports Sought In Jonbenet's Sister's DeathNewly disclosed account surfaces in 1966 Valerie Percy murder casePain relievers: What are the differences? Princess Grace`s Fatal Crash: Her Daughter`s AccountDark meaning of bubble-gum Pumped Up Kicks is tough to chew10 reasons why you want the jobA 404 error occurred The requested URL could not be matched by routing.Free delivery on appliance purchases $396 or more Know what to expect... Get our Delivery Success Checklists now Over The Range Microwaves Checklist Free standard local delivery on appliances $396 or more.

Free delivery valid on a single item purchase with value of $396 or more or valid on a combined ticket purchase with a value of $396 or more that includes: HDPP, parts, refrigeration, laundry, cooking or dishwashers. A $59 delivery fee applies to appliance purchases below $396. DELIVERY AND BASICHOOK UP SERVICE Most freestanding electric refrigerators, ranges, washers & dryers are eligible for delivery & basic hook up service.Basic hook up service does not include hook up or removal of built in cooktops, wall ovens, drop ins and air conditioners. Commercial or built-in refrigeration (i.e. refrigerators with the compressor on top or over-sized units) cannot be installed/removed/hauled away. The installation must comply with local codes, or in the absence of local codes, with the National Fuel Gas Code and the National Electric Code. DELIVERY AND ADDITIONALHOOK UP SERVICE Additional hook up service applies to gas ranges & dryers, dishwashers, and over the range microwaves.  

Hook up services are available for these items in some areas for an additional fee. The Home Depot cannot install gas dryers in a garage.For any questions, please contact our Appliance Support Hotline at 1-877-WIN-WTHD. BASIC HOOK UP SERVICES Water connection kit required 110V–grounded, 3–prong electrical outlet Water valve (shutoff) within 6 ft. of hook up Get Prepared for Your Delivery: Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly Verify your existing electrical and water connections Empty & unplug your old refrigerator ADDITIONAL HOOK UP SERVICES New dishwasher connection kit Water supply line (shutoff) within 6 ft. of hook up Electrical outlet within 6 ft. of hook up The rough cabinet opening must be at least: 24" W X  24" D X 34–1/2" H Measure your rough cabinet opening Empty and unplug your old dishwasher Electric Ranges & Dryers A new electrical cord and dryer duct (for dryers only)